Privacy Statement

Open Road

Open Road is committed to respecting and protecting your privacy. This Privacy Statement outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

Open Road is a registered charity (1131445), providing alternative education for young people. Our website www.openroadtraining.co.uk , is one way we communicate with our community, supporters, and service users.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: such as your name, email address, postal address, and telephone number when you contact us, sign up for newsletters, or make a donation. Donation Details: including the amount and method of donation, and any Gift Aid declarations.
• Service User Information: if you are accessing our support services, we may collect relevant personal or sensitive data (e.g., health or support needs) with your explicit consent.
• Website Usage Data: including IP addresses, browser types, and pages visited via cookies and analytics tools.

3. How We Use Your Data

We use your data to:

• Provide support and services in line with our charitable aims
• Process donations and claim Gift Aid (where applicable)
• Keep you informed about our work, events, and campaigns (only with your consent) Respond to your enquiries or requests
• Meet our legal and regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following lawful grounds:

• Your consent (e.g., to receive marketing or newsletters)
• Contractual necessity (e.g., to provide services)
• Legal obligation (e.g., financial recordkeeping for donations)
• Legitimate interests (e.g., fundraising or promoting our cause, provided your rights are not overridden)
• Vital interests or public task, where applicable (e.g., safeguarding concerns)

5. Sharing Your Data

We only share your personal data when absolutely necessary, including:

• With trusted third-party service providers who help us operate our website, manage data securely, or process donations
• With regulatory bodies or law enforcement, if required by law
• We never sell or trade your personal data.

6. Data Security and Retention

We use appropriate technical and organisational measures to protect your data. We retain personal data only as long as necessary for the purposes we collected it, and in line with our data retention policy.

7. Your Rights

Under UK GDPR, you have the following rights:

• To access your personal data
• To correct inaccuracies
• To request deletion (where appropriate)
• To restrict or object to certain types of processing
• To withdraw consent at any time (where applicable)
• To lodge a complaint with the Information Commissioner’s Oce (ICO) To exercise any of these rights, contact us at the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Please see our [Cookie Policy] for more information.

9. Changes to This Statement

We may update this Privacy Statement from time to time. The most current version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Statement or how we use your personal data, please contact us:

Email: oce@openraodtraining.co.uk
Post: Open Road, 17, Rollesby Road, King’s Lynn Norfolk, PE30 4LS
Phone: 01553 776600
ICO Registration Number: A8390783